Contact
Clothes on the Line
P.O. Box 5892
Sherman Oaks, CA 91413
(818)243-4966 Office
(818)244-7879 Fax
julie@clothesontheline.com
Shipping Information

Orders will be shipped 5-7 days from purchase.
Refund & Returns Policies:

Item is in its original condition and unworn with original receipt.

Item is returned within 10 days of receipt.

Shipping charges will not be refundable.

We ship products through standard ground shipping within contiguous USA. Please allow 5-7 business days for delivery on ground shipping. We offer the best prices for various shipping and handling options. We ship only to physical addresses, we do not ship to PO, APO & FPO boxes at this time.

Non-Damaged Returns

Customers who are not satisfied with their purchase may return the item for a refund. Non-damaged returns will only be accepted within 10 days from the date on the invoice, after 10 days returns will NOT be accepted. Please note that the customer is responsible for mailing back the return as well as return shipping and handling charges.

Damaged Returns

Customers who receive items that arrive damaged, or receive a manufacture damage item may return the damaged item for store credit or a refund to their credit card depending on the method of payment. Damaged items will only be accepted within 10 days from the date on the invoice, after 10 days returns will NOT be accepted.

In order to issue a damaged return the customer must contact us via phone or e-mail. After we have received the damaged item with a copy of the invoice we will gladly issue a credit/store credit.

Return to: 818-470-7916 or julie@clothesontheline.com

Privacy Policy

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Clothes on the Line Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers: Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information.

How That Information Is Used:

Clothes on the Line will never disclose your personal information to any third parties. Our Commitment To The Security of Your Data.